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Returns

Returns

 

If you wish to make use of your right of cancellation (valid only for Germany), please send us for a quick processing of returns a message with your order number through our contact form or at webshop@trekstor.de. If the value of the goods you wish to return is at least 40 Euros, you will receive a return receipt, with which you can send the package with the goods for free to us. If the value of goods is less than 40 Euros, please send the package back to us with sufficient postage.

 

Please always contact us before returning any goods. If the device is defective, please use our service portal

 

TrekStor service portal: https://trekstor.infotip-rts.com

 

Email: webshop@trekstor.de

 

Returns Adress:

TrekStor GmbH
Service Abteilung

Berliner Ring 7
64625 Bensheim
Germany