You shall be entitled to cancel an agreement within 14 days without giving your reasons for doing so. The cancellation period shall be 14 days from the date on which you or a third party appointed by you, which is not the carrier, has taken possession of the goods. In order to exercise your right to cancel, you must notify us, Trekstor GmbH, Berliner Ring 7, 64625 Bensheim, Germany, by sending a clear declaration (for example, in a letter, fax or an e-mail to firstname.lastname@example.org) of your decision to cancel this agreement.
Informing us of your intention to exercise your right to cancel prior to the end of the cancellation period shall be sufficient to comply with said cancellation period.
TREKSTOR GmbH / Online-Shop
Berliner Ring 7
64625 Bensheim / Germany
Fax: +49 6251 5504020
Please always contact us before returning any goods.
Consequences of Revocation:
If you cancel an agreement, we shall refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from you having chosen a delivery option different from the standard delivery option offered by us) immediately and no later than 14 days from the date on which we receive notification of your cancellation of the agreement. We shall use the same payment method used by you for the original transaction to make refunds unless other arrangements are expressly made; you will not incur charges for refunds under any circumstances. We may refuse to refund payments until goods have been returned to us or until you have provided evidence that you have sent goods back depending on which occurs soonest. You must send or return goods to us immediately and, in any case, no later than 14 days from the date on which you notify us of a cancellation of the agreement. The time limit shall be met if you send the goods prior to the end of the 14 day period.
We shall accept the costs of returning goods with a value of €40 or more ( Only for customer from Germany ! ).
You shall only be required to compensate for any loss in the value of goods if the loss in value is attributable to unnecessary handling by you in order to check the quality, features and functionality of the goods.
End of the Cancellation